Invoicing and Payments

Payment rails available in Mallow

Mallow supports multiple payment rails – the digital networks used to move funds from your customer’s account to yours. Providing various options can help lower your processing costs and give your customers more flexibility at checkout.

Available Payment Methods

  • Card Networks: Standard Debit and Credit cards (Visa, Mastercard, American Express, Discover, etc.)

  • Digital Wallets: Apple Pay and Google Pay

  • Bank Transfers: ACH (for customers in the US) and EFT (for customers in Canada)

Fee Structure

Processing fees depend on the specific "rail" used for the transaction. Generally, bank transfers are the most cost-effective, while rewards-based credit cards carry the highest costs.

Payment Method

Typical Fee

Notes

Debit cards

0.35%

Lower risk and cost than credit cards

Credit cards

1.5% - 3%

Fee varies by card type (e.g. high rewards cards cost more than standard credit cards)

ACH / EFT bank transfers

$0.10

Flat fee, regardless of transaction size

Apple Pay & Google Pay

0.35% - 3%

Inherits the fee of the card stored in the digital wallet

Important Considerations

  • Digital Wallets: Apple Pay and Google Pay are "pass-through" services. If a customer uses a debit card inside Apple Pay, you are charged the 0.35% debit rate. If they use a rewards credit card, the fee will be higher.

  • Bank Transfer Limits: ACH and EFT are regional. US-based merchants may use ACH for domestic transactions, while Canada-based merchants may use EFT for domestic transactions.

  • Interchange Variance: Credit card fees fluctuate because "high-reward" cards (like travel or cash-back cards) require higher interchange fees to fund those customer perks.

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