Integrations and API

Vault payment email template configuration

Mallow sends a set of transactional emails for merchant-initiated payments made from stored payment methods.

Template recipients and timing

  • Client submitted: Sent to the client when a vault charge is submitted.

  • Company user submitted: Sent to all company users when a vault charge is submitted.

  • Client success: Sent to the client when a vault charge completes successfully.

  • Company user success: Sent to all company users when a vault charge completes successfully.

The email notification indicates whether the charge is for a one-off transaction or for a subscription.

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