Security

Is Mallow a payment processor?

No, Mallow is a software platform, not a payment processor. All payment processing services are provided by established payment processors—either Fiserv, Sola (CardKnox), or PaySafe.

Which payment processor does Mallow use?

Mallow currently partners with a few different payment processors. Your company's payment processing is handled by whichever processor was configured during setup:

  • Fiserv

  • Sola (Cardknox)

  • PaySafe

Your processor is configured at the company level and cannot be switched at runtime. If you're unsure which processor your account uses, contact [email protected].

Why does Mallow use third-party payment processors?

Rather than building a proprietary processing system, Mallow deeply integrates with established processors to provide you with the highest level of financial security.

  • Enhanced Safety: Your funds and data are protected by bank-grade security that far exceeds standard software capabilities.

  • Specialization: This partnership allows Mallow to focus on building the best software tools for your business, while your payment processor focuses on what they do best: moving money securely.

  • Reliability: You benefit from the stability of established financial institutions with proven track records of processing billions in transactions annually.

How it works for you

You get the best of both worlds: you use Mallow's intuitive interface to manage your invoicing, contracts, and sales, while your payment processor works in the background to ensure every cent is processed and deposited safely.

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