Invoice in USD and CAD
When CAD is enabled on your company, you can invoice in US Dollar ($) or Canadian Dollar (C$). The currency you pick on the invoice controls how amounts appear to your client and which bank payment option is available.
CAD can be enabled by contacting Mallow support. It is not a toggle in your settings. If you do not see Canadian Dollar (C$) in the invoice builder, contact [email protected].
Choose a currency on an invoice
In the invoice builder, use Select Currency to pick the currency for that invoice.
Start a new invoice from + New → New Invoice (on mobile, use New in the bottom navigation).
Select the client and continue to the payment options step.
Under Select Currency, choose US Dollar ($) or Canadian Dollar (C$). Options come from the currencies enabled on your company. If only one currency is enabled, that currency is used.
Choose how you want to be paid, then finish line items, due date, tax, and notes as usual.
Review the invoice and send it.
USD is the default when no other currency is selected. On the client payment page, totals show as a dollar amount followed by the uppercase currency code in parentheses, for example (CAD) or (USD).
For the full create flow, see Create an invoice.
Payment methods by currency
Card payment stays available on both USD and CAD invoices. Bank transfer depends on the invoice currency and whether CAD is enabled on your company.
Company setup | Available payment options |
|---|---|
US-based company | Card or Bank Transfer (ACH) |
Canada-based company | Card only |
When bank transfer is blocked on a USD invoice for a CAD-enabled company, the builder explains that you must use Card.
On the public payment page, clients see Credit/Debit Card, plus Bank Transfer on USD or EFT / Bank Transfer on CAD when that option is allowed.
EFT is for Canadian domestic bank payments. ACH is for US domestic bank payments. For clients outside the invoice’s domestic bank rail, use Card. See ACH bank transfer payments and International payments.
Subscriptions and stored payment methods
Currency stays locked after the first subscription invoice and follows the payment method when you charge from the vault.
Existing subscriptions: Currency cannot be changed for an existing subscription.
Renewals: Renewal invoices keep the currency from the previous subscription or automated invoice.
Vault charges: When you create an invoice from a stored payment method, currency is determined by that payment method.
Payment method requests: If your company accepts more than one currency, the request form shows a Currency selector with US Dollar ($) and Canadian Dollar (C$). The selected currency is saved with the request and used for later charge routing. Bank transfer rules match the invoice rules above.
To request a stored method, see Store payment methods on file.
Related articles
Create an invoice — full invoice builder path
Payment rails available in Mallow — cards, wallets, ACH, and EFT
ACH bank transfer payments — bank transfer workflow and domestic limits
International payments — cross-border cards and bank transfer limits